Frequently asked questions

Answers to the questions patients ask most about booking, fees, cataract surgery and retina care.

Booking and fees

Do I need a GP referral?

Self-paying patients can book directly. Most insurers ask for a GP or optometrist referral and an authorisation number.

A first consultation is from £250 and a follow-up from £175. Any tests or treatment are discussed and priced with you before they go ahead.

Which insurers do you work with?

Bupa (including Fee Assured), AXA Health, Aviva, Vitality, WPA and Allianz.

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Cataract surgery

Which lens is right for me?

It depends on your eyes and how you live. You will go through monofocal, toric and extended-range options together.

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When can I drive again?

Usually once your vision meets the driving standard. Dr Pratibha will confirm at your follow-up.

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Retina and injections

Do eye injections hurt?

The eye is numbed first. Most people feel only brief pressure.

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What is an OCT scan?

A quick, painless scan that shows the layers of the retina in detail.

A diet rich in leafy greens and oily fish, and not smoking, support eye health. Dr Pratibha will advise on supplements.

Your visit

Will my eyes be dilated?

Often, yes. Drops blur vision for a few hours, so please do not drive afterwards.

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Where do you see patients?

The Ü Clinic in Oxted, Spire Gatwick Park in Horley and The McIndoe Centre in East Grinstead.

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Still have a question?

Call 01737 911 325 or email info@drpratibha.com and the team will help.

Book a consultation with Dr Pratibha

First consultation from £250 · follow-up from £175.